Though the project was initially long-delayed, the city met its most recent deadline for a Labor Day launch. The free app, built by New York City firmPublicStuff, looks good, at least during our tests on iOS.
The app, built for the city’s 311 non-emergency call center, has all the features you’d expect and an easy-to-use interface. Using it, you can report city service problems — graffiti, vacant houses, open fire hydrants and much more — and track the city’s response to them. Requests are delivered straight to the city department, rather than going through a middleman 311 operator (unless you have a miscellaneous, unlisted problem), says project manager Tim Wisniewski.
Read more about the app and how you can use it from Technically Philly.